Privacy Policy
Effective November 15, 2026
Who we are
P&V SHOPPERS LLC ("P&V Shoppers," "we," "us") helps local businesses in New York City and Long Island with POS and card-processing sign-ups through Beacon Payments, DoorDash and Uber Eats setup, Google and AI search visibility, and AI phone receptionists. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out our intake form, email us, or call us, we collect things like your name, role, business name, business type and address, phone number, email address, and your answers about your business (for example, your current POS, delivery apps, reviews and goals).
Phone calls. Calls to our number are answered by an AI assistant. Calls may be recorded and transcribed, and we receive a summary so our team can follow up.
Public business information. To prepare a breakdown or proposal, we look at information businesses publish themselves, such as Google listings, reviews, websites, social media and delivery-app pages.
Our website. Our website does not use advertising or analytics cookies and does not track you.
Please do not send us credit card numbers, bank account numbers, Social Security numbers, passwords, or any health or medical information. We do not collect protected health information, and our AI assistant is instructed not to ask for it.
How we use information
To respond to you and prepare your free breakdown, quote or proposal; to provide the services you sign up for and send updates and reports; to contact you by email, and by phone or text where you have given permission; and to keep records, improve our services, prevent fraud and meet legal obligations.
We use AI tools to help us draft emails, review public business information and prepare breakdowns. A person on our team oversees this work.
Who we share information with
We do not sell your personal information. We share it only as needed to run our business: with service providers that help us operate (such as Tally for forms, Google Workspace for email, Stripe for invoices, Vapi and ElevenLabs for phone and AI voice, and AI providers that help us draft and analyze), who may only use it to provide their services to us; with partners you ask us to work with, such as Beacon Payments when you apply for POS or card processing, or DoorDash and Uber Eats when we set up accounts for you, sharing only what is needed and only with your permission; and for legal reasons, when required by law, to protect our rights, or as part of a sale or transfer of our business.
How long we keep information
We keep information for as long as we need it for the purposes above. If you never become a client, we generally delete your lead information within 2 years of our last contact. Client records are kept as long as required for tax, accounting and legal purposes.
Your choices
Emails: reply "unsubscribe" to any email and we will stop emailing you. Calls and texts: tell us to stop at any time, or reply STOP to a text. To see, correct or delete your information, email support@pvshoppersllc.com with the subject "Delete my data" (or "Access my data"), or ask during a call. We may ask you to confirm who you are. We will respond within 30 days and delete your information unless we must keep it for legal reasons.
Security
We use reasonable safeguards to protect your information, including access controls and reputable service providers. No method of sending or storing data is 100% secure, but if a breach affects your personal information we will notify you as required by New York law.
Children
Our services are for businesses and their owners and staff. They are not directed to children under 13, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy. We will change the effective date above and, for important changes, let clients know by email.
Contact us
P&V SHOPPERS LLC
418 Broadway #6212, Albany, NY 12207
Email: support@pvshoppersllc.com
Phone: (929) 307-2041