Frequently asked questions
Straight answers about how we work, what it costs and what to expect.
Questions owners ask us
Is the breakdown really free?
Yes. We look at your delivery apps, Google profile, reviews and website and send you a one-page breakdown of what to fix, with no cost and no obligation.
How much do your services cost?
Every business is different, so we send a custom quote after we learn about yours. You'll see the price before anything starts.
Do you work with delis, bodegas and small restaurants?
Yes. Neighborhood food businesses are who we help most: delis, bodegas, pizzerias, cafes, bakeries, restaurants and grocery stores with prepared food.
Do you come to my store?
When your delivery tablet arrives, we come in person to set it up and take photos of your food. Everything else we handle remotely so you can keep running your business.
Where do you work?
Staten Island, Brooklyn, Queens, Manhattan, the Bronx, and Nassau and Suffolk counties on Long Island.
Do you speak Spanish?
Sí. We can help you in English or Spanish.
What do I need to get started?
A short form or call. After that we ask for Google profile manager access, your menu, hours and photos you already have. You enter any bank or tax details yourself.
Do you ever ask for passwords or bank details?
No. We'll never ask for your passwords or bank details by email or phone. You add your own payout details to each platform.
Can I cancel monthly services?
Yes, anytime. Cancellation takes effect at the end of your current billing month. See our Refund Policy for details.
Do you guarantee more orders or rankings?
No honest company can guarantee rankings or sales. We fix what customers and platforms look at, and we report results to you every month.
Who processes card payments?
POS and card processing is provided by Beacon Payments under its own agreement with your business. We help you sign up.
Do you work with healthcare businesses?
No. We don't take on medical, dental or other healthcare clients.
See what may be costing you orders
Tell us about your business and we'll send a free one-page breakdown with a custom plan. No cost, no obligation.